Shipping

Shipping & Delivery

1) How do I contact Groove Closet?

You can reach out to us at help@groovecloset.co

2) How can I track my item(s)?

Once you place an order with us and that order is shipped, you will receive an email with a tracking number. Please note that you may receive more than one tracking number depending on how many items you purchased on our website. 

3) How long does shipping take?
Shipping may take anywhere between 4-10 working days, depending on your location and what shipping rates you selected at checkout.

4) Why is my package missing some items?
Since we work with multiple vendors, some items may be shipped in different packages, and therefore all of your items may not arrive all at the same time.

5) Who delivers my item(s)?
Your items are delivered by your local postal service in your location.

6) Where do you ship from?
We currently ship from our storage location in Utah. We try to get your items to you as fast as possible!

7) Can I change my address after receiving confirmation of shipping?
Under our terms & conditions, once an order has been sent out from our storage location, any changes to the order cannot be made and is the sole responsibility of the buyer.